FAQ
What is the best jewelry gift for a grandma?
Meaningful jewelry gifts for grandmas include rings, bracelets and necklaces with message cards created around love, gratitude and family connection. Browse our For Grandma collection and check each product page for its exact materials and details.
What is a meaningful gift for a granddaughter?
Meaningful gifts for granddaughters include jewelry with message cards about encouragement, courage, love and family connection. Kynd Co. pieces currently start at $29.
What materials does Kynd Co. use?
Many Kynd Co. pieces are crafted from S925 sterling silver. Please check each product page for specific material details.
Where does Kynd Co. ship?
Kynd Co. currently ships to Canada, Germany, France, Australia, the United Kingdom and the United States. Tracking is provided where available. Orders of $50 or more qualify for free shipping where available at checkout.
What is the price range at Kynd Co.?
Most Kynd Co. pieces are priced between $29 and $45. Final product prices and shipping options are shown on the product page and at checkout.
Does Kynd Co. include a message card?
Each Kynd Co. product includes the printed message card shown on its product page. Physical packaging does not include price tags.
What makes Kynd Co. different from other jewelry brands?
Kynd Co. focuses on the meaning behind each piece. Our jewelry and message cards are created around specific relationships and emotional moments, including family, friendship, long distance and self love.
How do I choose the right Kynd Co. piece?
Start with who it is for. Browse by recipient, such as For Grandma, For Daughter or For Best Friend, or by meaning, such as Long Distance, Friendship, Self Love or Family. Each product page includes the message behind the piece to help you choose.
How should I care for Kynd Co. jewelry?
Store your jewelry in a dry place, avoid harsh chemicals, and wipe it gently after wear. Check each product page for its exact material, plating and stone details.
How long does order processing take?
Orders are processed within 1-3 business days after payment is confirmed. Processing may take slightly longer during high-volume periods or holidays.
How long does delivery take?
Estimated delivery is usually 7-15 business days after dispatch. Together with the 1-3 business day processing time, the total estimated timeframe is approximately 8-18 business days.
How can I track my order?
Tracking information is provided where available after your order has been processed and shipped. If you need help, contact support@kyndco.com with your order number.
How do I request a return?
Contact us first at support@kyndco.com to request a return. Eligible items can be returned within 30 days. Non-quality returns must be in resaleable condition and return shipping is paid by the customer.
What should I do if my item arrives damaged or incorrect?
Email support@kyndco.com as soon as possible with your order number and photos of the item and packaging. We will review the issue and guide you through the next step.
How can I contact Kynd Co.?
Email support@kyndco.com or use the Contact page. For order questions, please include your order number and the email address used at checkout.