Privacy policy
Privacy Policy
Last updated: June 2026
Kynd Co. is operated by Kynro Ltd., registered in England and Wales.
This Privacy Policy describes how Kynd Co. collects, uses, and protects your personal information when you visit our website, place an order, or contact us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following types of information:
Personal information you provide to us, such as your name, email address, shipping address, billing address, phone number, and order details.
Payment-related information needed to process your order. Payment details are processed securely by our payment providers. We do not store your full payment card details.
Technical information, such as your IP address, browser type, device information, pages visited, and how you interact with our website.
Communication information, such as messages you send to us through email or contact forms.
How We Use Your Information
We use your information to:
Process and fulfill your orders
Send order confirmations, shipping updates, and customer service messages
Respond to your questions, requests, returns, and refund inquiries
Improve our website, products, and customer experience
Prevent fraud, unauthorized transactions, and misuse of our website
Comply with legal, tax, accounting, and regulatory obligations
Send marketing emails only where permitted and where you have consented or where applicable law allows it
Sharing Your Information
We may share your information with trusted third parties who help us operate our business, including:
Website and ecommerce platform providers
Payment processors
Shipping and delivery partners
Email and communication service providers
Analytics and advertising service providers
Legal, tax, compliance, or fraud prevention service providers where necessary
We only share information as needed to provide our services, process orders, improve our business, or comply with legal obligations.
Payment Security
Payments on our website are processed through secure third-party payment providers.
We do not store your full credit card or payment card details on our own systems. Payment information is handled securely by the payment provider used at checkout.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to help the site function properly, remember your preferences, analyze website traffic, improve user experience, and support marketing or advertising activities.
You can choose to disable cookies through your browser settings. However, some parts of our website may not function properly if cookies are disabled.
Marketing Communications
If you sign up for our email list or choose to receive marketing communications, we may send you emails about products, offers, updates, and promotions.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at support@kyndco.com.
Data Retention
We keep your personal information only for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.
When your information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it as required.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, delete, or restrict the use of your personal information.
You may also have the right to object to certain processing or withdraw consent where processing is based on consent.
To make a privacy-related request, please contact us at support@kyndco.com.
International Orders and Data Transfers
If you place an order from outside the country where our business or service providers are located, your information may be processed or transferred internationally.
We take reasonable steps to ensure your personal information is handled securely and in accordance with this Privacy Policy.
Protecting Your Information
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Email: support@kyndco.com
Kynd Co.